Introduction
Enspace Cebu (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our clients, members, visitors and users (“you”, “your”). We operate coworking spaces, private offices and business support services. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you interact with us (including via our website, facilities, membership applications, events, business support services).
By using our services or providing us with your personal information, you agree to the terms of this Policy.
Scope / What this Policy Covers
This Policy covers personal information that we collect from you or that you provide to us in connection with our coworking spaces, private offices, business support services, events, bookings, membership programs, website usage, communications (email/phone) and related interactions.
It does not cover third-party websites or services that may be linked from our website or facilities. We encourage you to review the privacy policies of those third parties.
Personal Information We Collect
We may collect different categories of personal information depending on your relationship with us. Examples include:
- Contact information (name, address, email, phone number)
- Company/organization name (for business‐service members)
- Membership, booking and service usage information (which space used, service requested, date/time, etc)
- Payment and billing information (as needed for invoices, receipts, etc)
- Website usage data (e.g., IP address, browser type, pages visited)
- Communication history (emails, calls, service/support interactions)
- Event or service feedback or survey responses
- CCTV or access‐control footage (for our physical facilities) – if applicable.
How We Use Your Personal Information
We use your personal information for purposes including, but not limited to:
- To provide and manage our coworking spaces, private offices and business support services.
- To process membership, bookings, payments, invoices and support services.
- To communicate with you — for service updates, event invites, membership information, promotions (where permitted).
- To improve our services, operations and facilities (including analysing usage patterns, website usage).
- To meet legal, regulatory, contractual or audit obligations.
- To protect our rights, property and those of our members and visitors (for example, monitoring or responding to security or facility access issues).
Legal Basis / Justification
We will process your personal information only where we have a lawful basis to do so, such as:
- your consent (where required)
- performance of a contract with you (e.g., membership or service agreement)
- compliance with a legal or regulatory obligation
- our legitimate interests (provided those do not override your rights) — e.g., improving facility security, managing the workspace environment.
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- To our affiliated service providers, contractors or vendors who help us operate our spaces, website, payment processing, customer/support services — always under contractual obligation to handle data securely.
- To third parties in order to comply with applicable laws, respond to a court order or other legal process, or protect our rights, property or safety.
- In the event that we transfer or assign part or whole of our business (e.g., a merger or acquisition), your personal information may be transferred as part of that transaction — subject to the recipient undertaking the same obligations.
We will not sell your personal information to any third party for commercial purposes without your explicit consent.
Retention Period
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws or contractual obligations. Once the retention period expires, we will securely delete or anonymise the data.
Security and Protection
We have put in place appropriate organisational, technical and physical safeguards to protect personal information from unauthorised access, disclosure, alteration, or destruction. We regularly review our security measures and train staff accordingly.
However, no system can guarantee 100% security — you should take care when sharing personal information.
Your Rights
Depending on applicable laws, you may have rights in respect of your personal information, including:
- The right to access and obtain a copy of your personal information held by us.
- The right to request correction or updating of inaccurate or incomplete personal information.
- The right to request deletion or anonymisation of your personal information when no longer necessary.
- The right to object to or restrict certain processing of your data (especially for direct marketing).
- The right to withdraw your consent at any time (where the processing is based on your consent).
- The right to lodge a complaint with an applicable supervisory authority.
- To exercise your rights, please contact us (see Section 12).
Cookies / Website Usage Data
On our website we may use cookies and other tracking technologies to collect information automatically, such as your IP address, browser type, operating system, dates/times of visits, referring URL, and pages viewed.
You can typically configure your browser to refuse cookies or alert you when cookies are being used; however this may hinder full functionality of our website.
Changes to this Privacy Policy
We reserve the right to modify or amend this Privacy Policy at any time. We will post the updated version on our website with the “Last Revised” date updated. Your continued use of our services or website after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact us at:
| enspace Cebu 14/F Latitude Corporate Center, Cebu Business Park Cebu City, Cebu PH 6000 1102 Park Central Building, IT Park Cebu City, Cebu PH 6000 Email: info_encebu@enrise-global.com Phone: +63 995 194 5607 (Globe) | +63 908 740 2557 (Smart) |
